Primary colours
Middle of nowhere
Estimating price in unexplored and untapped markets
In addition to estimating the size and value of the Kenyan cyber cafe industry for our client, Village Telco of Cape Town, South Africa, we were tasked with finding out what would people pay for their product, the Mesh Potato. This challenge was the equivalent of walking up to someone and asking: How much would […]
Welcome to Bazaaristan: global informal economy being recognized
Across the globe, 1.8 billion people — a quarter of the world’s population — work off the books each day. They are paid in cash for the goods they sell and the services they provide, and due to their ubiquity, there’s a word for these merchants in nearly every language. As Robert Neuwirth reports, in […]
But why aren’t they buying my fantastic life saving product?
An all too common a question blurted out in frustration by well intentioned social enterprises attempting to crack the code of the informal economy at the base of the pyramid, usually ending with the rejoinder “when they can spend double the amount on a phone!” So why aren’t people sensibly rushing out with their hard […]
At the inflection point of high growth to mature plateau
The only other cybers we’d seen this packed till now had been those in Nakuru – a veritable boom town for the industry- since in the past 5 years, the numbers had grown from 10 cybers to the current 77 not including the ones in the process of opening. Focus Cyber in Wote, in an […]
The role of the cyber cafe
Monica’s cyber in the small town of Maai Mahiu, a market for a primarily rural area, is now the only such facility available. There was another cyber on the other side of the main highway, she said, but it closed within its first year of operation. Internet access in this locale is available only through […]
Patterns of behaviour: trade offs made in time and money
This insight emerged from a conversation we had yesterday with Jane Mbithe, who manages EasySurf cyber at the Yaya Centre. Reflecting on patterns of behaviour among her high net worth customers who often already possessed the latest laptops and broadband modems, she said it boiled down to the elements of time and money with respect […]
Leveraging ignorance vs enabling knowledge
If someone were to purchase a mobile broadband modem but was unaware of data bundles, how quickly would 500 shillings worth of airtime disappear into cyberspace? I’ve been there – not knowing what ‘converting to data’ meant – and going through euros worth of airtime while surfing in Helsinki until the shop assistant gave me […]
Reflecting on the mobile internet in Kenya
After the past three weeks of focusing on cyber cafes and internet access in urban and rural Kenya, we’ve been questioning the value of the “mobile internet” statistics provided by operators to the CCK. Muchiri pointed out that since most of our feedback seemed to revolve more around SIM operated routers installed by cybers, or […]
