Tag Archives: mpesa

Lessons from African Fintech for the Gig Economy

Earlier this week, I had the opportunity to share my research on the past decade of mobile ecosystem development across the African continent with Dr. Antti Saarnio, founder of Zippie; co-founder of Jolla (developers of the Sailfish OS, among other things). “We want to test our product first and foremost in Africa because there is […]

Posted in Africa, Airtime, Alternative currency, Analysis, Assumption filter, Banking, Base of the Pyramid, Biashara Economics, Business Models, Cashless transactions, Commerce en ligne (e-commerce), Consumer Behaviour, Economy, Ecosystem, Emerging Futures, Emerging Markets, Flexibility, Frameworks, Income, Informal & Flexible, Kenya, Loans, Mobile platform, Perspective, Philipines, Platforms, Prepaid Economy & Informal Sector, Research, Strategy, Sub Saharan Africa, Systems, Technology | Also tagged , , , , , , , , , , , | 1 Response

Implications of Mobile Money Interoperability in Kenya?

Mobile money pioneer Kenya, has finally gone live this month with account to account interoperability between mobile money services. Neighbouring Tanzania pioneered interoperability between the mobile money services offered by local telcos with a soft launch back in 2014. Fears of cannibalization and zero sum scenarios were unfounded, as documented in an early evaluation report […]

Posted in Africa, African Consumer Market, Airtime, Alternative currency, Biashara Economics, Cashless transactions, East African Community, Kenya, Mobile platform, Perspective, Prepaid Economy & Informal Sector, Strategy, Tanzania, Technology | Also tagged , , , | Leave a comment

Mpesa takes on Banks with Mobile wallet linked Prepaid Card

On June 10th, Kenya’s leading mobile payments platform, Mpesa, announced it was piloting a Lipa na Mpesa prepaid card linked to mobile wallets. The card is an interesting product in a Kenya’s payment market turf wars. Banks versus a dominant Telcos, Safaricom. According to Techweez, “The card, mirrors a user’s M-Pesa account, meaning whatever amounts […]

Posted in Banking, Kenya, Mobile platform, Sub Saharan Africa, Technology | Also tagged , , , | Leave a comment

Emerging Markets Competition – this time its technology

Around twenty years ago, when the Indian and Chinese markets first opened up to global brands, many were surprised to discover domestic incumbents were stronger than they had imagined. Proctor & Gamble’s laundry detergents battled for the Indian housewife’s attention and share of wallet. It wasn’t just their usual competitor Unilever either but indigenous upstarts […]

Posted in African Consumer Market, Analysis, Assumption filter, China, Consumer Behaviour, Emerging Markets, India, Kenya, Marketing, Mobile platform, Perspective, Strategy, Technology | Also tagged , , , , , , | Leave a comment

‘Mpesa si pesa’ – mobile money’s collision with informal sector’s cash culture

Ever since mobile money (MM) came along, ‘cashless’ is all the rage in East Africa. Money experts have a sack-full of reasons why mobile money is good for the economy. The truth is, however, making a case for MM is easy – no doubt, but, one perspective that is often left out in almost all […]

Posted in Africa, Alternative currency, Cashless transactions, Consumer Behaviour, Culture, Ecosystem, Informal & Flexible, Kenya, Mama Biashara, Mobile platform, Research, rural, Sub Saharan Africa, Technology | Also tagged , , , , , , | Leave a comment

Connecting the Continent: Mobile Money across Africa

With much less fanfare than banking and accounts, a quieter revolution has been taking place on the electronic pathways connecting people in African regions. Historically competitive telcos are shaking hands and joining forces on mobile money. Interoperability has long been a dream and it is only now that we see things starting to take shape. […]

Posted in Africa, Airtime, Cashless transactions, Ecosystem, Mobile platform, Prepaid Economy & Informal Sector, Research, Technology, Value | Also tagged , , , , , | 1 Response

The Informal Economy Symposium, Barcelona on October 12th 2012

Our aim with this symposium is to explore the global scope, innovations and potential futures of the informal economy. Opening Keynote will be John Keith Hart, who coined the term “informal economy” and the day long symposium on the 12th of October will be closed by John Thackara.  There will be three panel discussions, as […]

Posted in Africa, Airtime, Alternative currency, Assumption filter, Banking, Base of the Pyramid, Business Models, Cashless transactions, Culture, Economy, global, Indigenous & Traditional, Informal & Flexible, Mobile platform, Research, Strategy, User research, Value | Also tagged , , , , , , , , , , , , , , | Leave a comment

“The Largest Mobile Money Network”

Seeing signs of increasing competition around as next evolution requires interconnectivity and platform agnosticism.

Posted in Business, Ecosystem, Innovation Planning, Kenya, Marketing, Mobile platform, Platforms, Prepaid Economy & Informal Sector, rural, Technology | Also tagged | Leave a comment

Pondering a new prepaid research focus

Ever since I completed the first Prepaid Economy study which looked at how those on irregular income streams managed their household finances – focusing on rural Philippines and India – I’ve been curious about rural Kenya. I’ve long wanted to delve into the impact, if any, of the mobile money systems that have rapidly gained […]

Posted in About, Africa, Airtime, Alternative currency, Banking, Base of the Pyramid, Business Models, Cashless transactions, Consumer Behaviour, Informal & Flexible, Kenya, Mobile platform, Research, rural, Sub Saharan Africa, User research | Also tagged , , , , , | Leave a comment

M-PESA and the service innovation framework (extract)

A former student of mine just mailed me this article “Extracting Key Lessons in Service Innovation” (pdf) by S.Wooder and S. Baker, recently published in the Journal of Product Innovation Management, January 2012 edition. Here is the abstract of the article: This paper describes how Sagentia—working with Vodafone, Safaricom, and other organizations—played a significant role […]

Posted in Analysis, Business, Design, Ecosystem, Emerging Markets, Innovation Planning, Kenya, Mobile platform, Platforms, Prepaid Economy & Informal Sector, Process, UCSD, User research | Also tagged , , , , , , , , , | 2 Responses