The increasing importance of user experience for cyber cafes
This idyllic garden paradise is our favourite hangout and interestingly enough, our cyber cafe, in the literal sense of the words, since it provides free wifi along with your coffee and butter cream cake. Given our recent single minded obsession with internet access and cyber cafes, it was only natural to fall into a conversation […]
Communicating value across cultures
Reading about Cisco’s move to Bangalore in BW’s breathless prose, this interchange struck me forcibly. “It will give them some exposure and it’s a glamorous job … but it could create an Ivy League-type clique of expats who are richer than the locals,” Kay said. “I doubt that most of them will stay long enough […]
Barriers to business with the ‘Bottom of the Pyramid’ : what can we learn from Mama Boi?
The Monitor Group has made available the complete HBR article “Is the Bottom of the Pyramid Really for you?” (PDF) where the authors frame the debate for multinationals questioning whether to consider entering this challenging though untapped segment of the global marketplace. They list some of the common barriers faced by executives during their attempts […]
Spotting an opportunity in Kinshasa’s informal markets
After writing yesterday’s post on the proliferation of superficial analysis being used to exemplify emerging consumer market opportunities in Sub Saharan Africa, I was pleased to find this Afribiz article demonstrating clearly how on the ground observations can help identify spaces for innovation and new business in the informal markets: At first glance, Kinshasa might […]
Assessing social impact vs financial sustainability for BoP business models
Insights from the South African low income market (BoP) opportunity
I came across this article from South Africa titled “Why companies should care about the low-income market” which has some excellent insights about this demographic and opportunity space. Also called the ‘BoP or Bottom of the Pyramid’, it is the mass majority segment in the emerging middle class in Sub Sahara today (per recent reports.) […]
