Tag Archives: human centered design

Is Design Prepared to be Responsible?

Last week, I was invited to join a 60 strong group of pan African thinkers in law, human rights, gender, debt and related issues to convene in Nairobi to explore the concept of predatory lending now being delivered direct to your handheld device. As a human centered designer, I was rocked back on my heels […]

Posted in Africa, African Consumer Market, Airtime, Banking, Base of the Pyramid, Biashara Economics, Business, Business Models, Design, Ecosystem, Innovation Planning, Perspective, Prepaid Economy & Informal Sector, Rural Economy, Strategy, Systems, Technology, User research | Also tagged , , , , , , | Leave a comment

Systemic design thinking and complex adaptive systems

Going back to first principles has been a refreshing exercise. Even as our work has taken us into some wholly new places, there’s comfort in knowing that others have thought deeply about the concepts, though not in our context. I’m a firm believer in not re-inventing the wheel. Consider it a working prototype to be […]

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Frame Insights: Going back to first principles in the Innovation Planning Process

After conducting research, we need to bring structure to what has been found and learned. We sort, cluster, and organize the data gathered and begin to find important patterns. We analyze contextual data and view patterns that point to untapped market opportunities or niches. Finding insights and patterns that repeatedly emerge from multiple analyses of […]

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Does the human-centered design industry believe in it’s own process?

Listening to users, and incorporating their feedback is considered the key differentiator for the practice of human-centered design. Yet, one wonders, if the design industry has understood that this philosophy must necessarily include the feedback from their clients as well. That is, while we are all aware of the navel gazing tendencies displayed by design […]

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Borderland Biashara: Mapping the Cross Border, National and Regional Trade in the East African Informal Economy

And, we’re back! With apologies for the long delay in posting on the blog, we’d been busy wrapping up our groundbreaking design research for development programming project for Trade Mark East Africa this past month or so. As you can imagine, the last few weeks of any project suck all the bandwidth out and leave […]

Posted in Africa, Analysis, Base of the Pyramid, Business Models, Cashless transactions, Design, Economy, Ecosystem, Frameworks, Indigenous & Traditional, Informal & Flexible, Innovation Planning, Kenya, Literature review, Mobile platform, Perspective, Platforms, Prepaid Economy & Informal Sector, Process, Projects and Reports, Research, Retail in Africa, Strategy, Sub Saharan Africa, Systems, User research | Also tagged , , , , , , , , , , , , , , , , , | Leave a comment

People, Pesa & Place: A Multidisciplinary lens for innovation in social & economic development

This original Venn diagram visualizing the sweet spot of innovation success is a familiar one, with as many variations as there are practitioners. One of the most common is the one below, where business, people (or, as often, design) and technology replace the human centered qualities of viable, desirable and feasible. I’ve used them both […]

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Phase zero

This post was written by niti bhan and rss originates from www.nitibhan.com

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Takeaways from experiencing the human centered design process

Design adds greater value in the long term by being applied to the HOW of business (practices and process), whereas being applied to the WHAT of business (products) ends up having limited value as those products become commoditized. ~ paraphrasing Clement Mok, March 1st 2005 For an audience who will neither practise the design profession […]

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