Tag Archives: empathy

Lowering the barriers to effective communication is the key to sustainable development

By | August 21, 2016

One of the challenges that we discovered during our multistakeholder workshop in The Hague a few years ago was that people tended to fall back on their expertise when faced with the discomfort of empathizing with farmer’s needs. Particularly so when the farmers in question were from Africa, and not from their own regions. Our… Read More »

End of the era of “Business as War” metaphors?

By | September 12, 2012

My recent nostalgic meanderings and reflections on the thinking and writing about design that I was doing 6 years ago led me to realize that there might have been a significant shift that has taken place in the language of design and of business. Or at least, in the language of business and strategy. The… Read More »