Tag Archives: cyber cafe

Impact of mainstreaming and commodification of cyber cafe services

By | May 4, 2013

Around 2007, the urban cyber cafe industry began to display signs of maturing as the market saturated and the services specific to internet access underwent a process of commodification.  As it came to be perceived as no different a business than setting up a corner kiosk or hot dog stand, there was a shift in… Read More »

The role of the cyber cafe: Assisted entry ramp onto the information superhighway to use a cliche

By | May 4, 2013

Monica’s cyber in the small town of Maai Mahiu, a market for a primarily rural area, is now the only such facility available. There was another cyber on the other side of the main highway, she said, but it closed within its first year of operation.  Internet access in this locale is available only through… Read More »

Our two shillings worth on the Kenyan ICT revolution

By | December 1, 2011

The World Bank’s Wolfgang Fengler has recently written a blogpost titled “Learning from the Kenyan revolution” referencing the penetration and use of not only ICT devices but also mobile money services. He makes optimistic predictions for the futures, viz., What are the lessons of Kenya’s ICT revolution for the broader economy of Kenya and for… Read More »

In conclusion: Lessons from The Village Telco project in Kenya

By | November 24, 2011

We’ve finally reached the point in our work for Village Telco where there’s been enough time for some reflection after the intense weeks of travel and observations across Kenya.  I can cluster our learning into three broad areas: our approach, methodology and team work; Kenya’s people and the informal economy; and finally, the role of… Read More »

At the inflection point of high growth to mature plateau

By | November 2, 2011

The only other cybers we’d seen this packed till now had been those in Nakuru – a veritable boom town for the industry- since in the past 5 years, the numbers had grown from 10 cybers to the current 77 not including the ones in the process of opening.  Focus Cyber in Wote, in an… Read More »

The role of the cyber cafe

By | October 31, 2011

Monica’s cyber in the small town of Maai Mahiu, a market for a primarily rural area, is now the only such facility available. There was another cyber on the other side of the main highway, she said, but it closed within its first year of operation.  Internet access in this locale is available only through… Read More »

The increasing importance of user experience for cyber cafes

By | October 19, 2011

This idyllic garden paradise is our favourite hangout and interestingly enough, our cyber cafe, in the literal sense of the words, since it provides free wifi along with your coffee and butter cream cake. Given our recent single minded obsession with internet access and cyber cafes, it was only natural to fall into a conversation… Read More »

Impact of mainstreaming and commodification of cyber cafe services

By | October 19, 2011

Around 2007, the urban cyber cafe industry began to display signs of maturing as the market saturated and the services specific to internet access underwent a process of commodification.  As it came to be perceived as no different a business than setting up a corner kiosk or hot dog stand, there was a shift in… Read More »

Innovation at the small enterprise level

By | October 17, 2011

I’ve never been left with such a strong sense of enterprise and innovative thinking as I have now after this past week in Coastal Kenya. In fact I asked Muchiri if he’d been specifying some high standards for the introductions made to various cyber cafe owners or was it that we just happened upon the… Read More »

Pondering the sustainability of the cyber cafe industry and its future

By | October 17, 2011

Jomo, who runs a traditional cyber cafe in an office building near Mombasa’s busy port district, gave us a well framed and articulate argument on the challenge of running a sustainable business given the costs involved.  His key point was that the internet providers, particularly the mobile operators now actively competing with conventional ISPs, were… Read More »