Tag Archives: business model design

Part 2: Enabling development’s paradigm shift from ‘best practice’ to ‘best fit’

By | July 23, 2016

Programming in International Development jumps directly into the Design phase of the projects. This is the root of the challenge they face now as they seek to change the paradigm away from ‘best practice’ to putting the end users at the center of their strategies, with ‘best fit’. I identified this problem in the Autumn… Read More »

Customer-Centric Business Model Design for Financial Inclusion

By | October 5, 2015

The Challenge Digital financial services (DFS) seek to bridge the chasm between the structures, policies and institutions of the formal economy, and the cash intensive informal and rural economy. Current day approaches tend to take the perspective of the service providers when assessing the market opportunity and the needs of the intended customers. And so… Read More »

Uber’s problems with women’s safety in India – my 2 rupees worth

By | May 23, 2015

In its mindless rush for scale, Uber leapt into the Indian market with their “hassle-free” service of hailing a car with a push of a button on your smartphone. I call this mindless because “will it scale” is an unquestioned imperative for a startup, not something that is thought through. Nobody asks should it scale,… Read More »

Affordability is not the same as a lower price point

By | August 4, 2013

Third party informal kerosene sales point deep interior of rural Eastern Kenya. Photo credit: Niti Bhan Absolute price of a product has always been assumed to be the means to successfully reach the BoP customer and the concept of affordable is often a synonym for cheaper. While price bands do matter when targeting this market,… Read More »