Estimating price in unexplored and untapped markets
In addition to estimating the size and value of the Kenyan cyber cafe industry for our client, Village Telco of Cape Town, South Africa, we were tasked with finding out what would people pay for their product, the Mesh Potato. This challenge was the equivalent of walking up to someone and asking: How much would […]
Why prepaid business models work so well for the rural and informal economy
We broke down the basic concept of the ‘pay as you go’ or prepaid mobile plan – in general, discounting the details of the various different strategies and pricing/time plans of different countries as a way to begin understanding what is it about this model that makes it work at the BoP. Could we somehow […]
Exploring the market forces acting on the cyber cafe industry in Kenya
This post continues on the challenges of estimating size and value of an untapped market in the developing world – in our current case, it is the cyber cafe industry in Kenya. A critical aspect of this exercise will include assessing the impact of a variety of market forces acting on the industry in the […]
The challenge of assessing the size of an emerging market opportunity
Kagio fresh produce market, Kenya, April 2013 Untapped opportunities in the developing world bring with them their own challenges for businesses seeking to invest in them. An interesting one is that of assessing the market size and value, particularly for the lower income demographic that operates primarily in the informal economy (often called the BoP […]
Reflections on design thinking for government: empowering policy makers and stakeholders
Yesterday I came across a post on The World Bank’s blog, “Design Thinking for Government Services: What happens when the past limits our vision of the future?” Given that I’m in the process of writing a report on the role that human centered design can play in government, that too for a developed nation, I’d […]
Interim project report: User centered Agricultural value chain development
My colleague and project leader for the current work in The Netherlands, Bart Doorneweert has just published an excellent analysis of our workshop on user centered design for a multi stakeholder group invited by the Ministries of Economic Affairs and Foreign Affairs. Here’s a snippet: Insights on the multi-stakeholder working processWhen the break-out groups re-convened […]
Exploring the concept of user inspired policy planning
Getting up close and personal with Farmer Pedro at the Minbuza Since late September I’ve been collaborating with Bart Doorneweert on an exploratory project for the Dutch government, taking a closer look at the design process for policy and planning related to private sector development of sustainable agriculture value chains. We’ve been thinking a lot […]
Prioritizing whom you put at the center of the strategy and why
The tacit mandate for companies interested in the BoP market is that your product or service must either fill an ‘unmet’ need (of which the poor have many), or provide a way for them to enhance their livelihood or quality of life. Why else would they divert their limited and hard-earned cash for your product […]
“Life is Hard” – Original slides with written speech, BxD 2008
This is more or less the written version of my Life is Hard presentation (slides,video, reference) as first given in October 2008 in Providence, Rhode Island at the Better World by Design conference held at Brown University. Some of the details have become more nuanced since then, some parts have spun off into blogs, projects, […]
Case study of design strategy failure: Whirlpool World Washer for emerging markets
This is a comprehensive study of the introduction of an automatic washing machine, the World Washer, into the Indian market, by Whirlpool Corporation in 1990. Conceived as an important part of Whirlpool’s global strategy in the late nineteen eighties, it was designed for the emerging markets of Mexico, Brazil and India. It failed dramatically and […]
