Category Archives: Mobile platform

Infrastructures of inclusion and informality: who drives the design of sociotechnical systems?

By | August 25, 2021

A recent Debate (Development and Change, Vol 52, No. 4) on the infrastructures of inclusion, informality and the social contract expands the notion of infrastructure beyond the tangible and the technological, to the systemic and economic, as well as societal structures and processes that are intended to facilitate inclusion. As Kate Meagher says in her… Read More »

Exploratory User Research to Inform and Inspire Innovation Frontiers: Nokia’s legacy

By | May 24, 2021

Swedberg (2020) offers a glimpse of the legacy of an exploratory approach to research. The reasons for using such an approach, based on his analysis, are: The empirical situation makes it necessary to use an exploratory approach. Swedberg (2020) gives the example of a study conducted in 1937 by Lazarsfeld & Stouffer on the effects… Read More »

Will Africans lead innovation in resilience tech for sustainable lifestyles on a shoestring?

By | May 14, 2021

A Tanzanian startup offering a smart hydroponics kit for urban farming in limited spaces that costs around $500. Reading about the system yesterday – invented by founders Praygod Japhet and Dickson Mallya – I was moved to create a hashtag #resiliencetech on Twitter. Something about the topic made me feel that I should be keeping… Read More »

Can Africa’s Informal Trade Ecosystems Provide Lessons for Navigating Uncertainty and Volatility in the post Pandemic World?

By | May 1, 2021

It is virtually impossible today to consider emerging markets without taking into consideration the vastly different operating environment of the majority of the countries in the global South. As the map, based on GSMA data, above shows clearly in bright red and blue, the clearest indication of this difference is in the way mobile telephony… Read More »

IMD Case Study – how Mpesa’s adoption transformed Safaricom

By | April 26, 2021

There is a case study on Safaricom that supports my viewpoint – that first one must consider the operating environment pragmatically prior to design and delivery of services for low income markets for a successful outcome that then drives the transformation of both the customer base and the corporation, giving rise to new ecosystems and… Read More »

Mobile telephony and low income customers: Market conditions drove product development and pricing

By | April 25, 2021

Many who were around and as obsessed by the entry of mobile telephony in the global South during the early years of this century will recall this eyecatching graphic used to illustrate the announcement by Cameroonian researchers Victor and Irene Mbarika that can now be pointed to as the moment Africa’s mobile revolution was born:… Read More »

Theoretical background for contextualizing User Agency in Participatory Processes

By | April 12, 2021

Scandinavian participatory design practices are not distinguished by particular methods but rather by political commitments to societal concerns and relationships with participating users and communities. Pelle Ehn writes:`In the interest of emancipation, we deliberately made the choice of siding with workers and their organisations, supporting the development of their resources for a change towards democracy… Read More »

The Global System’s Fulcrum has Changed in Location and Trajectory

By | November 15, 2020

Where, the innovation flowed outwards from age old centers of world system changing such as the Bay Area of the US Pacific Coastline or more recently, in the first visible shift this century, from the Pearl River Delta region of mainland China, now has shifted its locus of pivoting the levers of the system into… Read More »

Coronavirus side-effect: Transformation of China’s business models, logistics, and service delivery

By | February 29, 2020

Just the way the SARs epidemic kicked off China’s e-commerce revolution back in 2003, the ongoing COVID-19 containment strategies maybe triggering an even larger transformation of the Chinese economic ecosystem. I went looking today for the earliest signals of what might be underway. Rural China is facing the biggest challenge right now as the spring… Read More »

From Flat to Fragmented: Observing the Impact of Sudden Jump in Complexity on Startup’s Development Journey

By | February 24, 2020

With increasing diversity of factors that impact the product development journey comes increasing complexity in managing the product development process. For startups in particular, there is little difference between the startup’s development journey and the product development journey. Consider the phases of the startup development journey as illustrated by StartupCommons below: Validation and Growth phases… Read More »