Why I call these Gramscian times

  The real sign that this wasn’t just any old “polycrisis” but a transformational inflection point in the “humanity” maturity curve was the recent news that investments in solar power are now more than that made in fossil fuels. This is a tipping point, hard to see in the midst of so much turbulence. The […]

IMD Case Study – how Mpesa’s adoption transformed Safaricom

There is a case study on Safaricom that supports my viewpoint – that first one must consider the operating environment pragmatically prior to design and delivery of services for low income markets for a successful outcome that then drives the transformation of both the customer base and the corporation, giving rise to new ecosystems and […]

Theoretical background for contextualizing User Agency in Participatory Processes

Scandinavian participatory design practices are not distinguished by particular methods but rather by political commitments to societal concerns and relationships with participating users and communities. Pelle Ehn writes:`In the interest of emancipation, we deliberately made the choice of siding with workers and their organisations, supporting the development of their resources for a change towards democracy […]

The Global System’s Fulcrum has Changed in Location and Trajectory

Where, the innovation flowed outwards from age old centers of world system changing such as the Bay Area of the US Pacific Coastline or more recently, in the first visible shift this century, from the Pearl River Delta region of mainland China, now has shifted its locus of pivoting the levers of the system into […]