Category Archives: India

India’s Hidden Middle Class and the MNC Conundrum

By | February 7, 2018

The Economist writes a rather breathless take on a theme very popular just over a decade ago – the Great Indian Middle Class so longingly hoped and wished for still hadn’t emerged to satisfy the consumption habits preferred by the global multinational brands. Where were they, the article shrilly asked, unquestioningly promoting China’s middle class… Read More »

Savings Groups : Observations on Economic Cooperation and Collaboration in Rural and Informal Conditions

By | October 29, 2017

Recently, I was interviewed on communal rural economic behaviour, particularly socially cooperative ones  such as informal savings and lending groups. The questions posed were: How has your opinion of savings group changed over time? Why in your opinion, are people in Africa and Latin America countries (developing countries) predisposed to forming savings groups? What is… Read More »

Absolute Numbers 2007-2017: The “Developing” World Now Dominates the Internet

By | October 17, 2017

Traditionally, the data on ICT usage across the world tends to be presented proportionally – per capita usage, or penetration in the form of percentage of population. This made sense 10 years ago, when the world had just begun to notice the rapid growth of mobile phone adoption in developing regions. The typical example shown… Read More »

Financial Behaviour Patterns Observed Among Households in Rural Informal Economy in Asia

By | July 24, 2017

This is the original working paper of the research conducted on rural household financial management, in developing country conditions, pioneering the use of methods from human centered design for discovery, during Nov 2008 to March 2009, aka the Prepaid Economy Project. It was peer reviewed by Brett Hudson Matthews, and I have incorporated his comments into… Read More »

Prepaid Mobile: The Business Model that Empowers

By | May 15, 2017

It feels like a long time since I last pondered the nuances of the prepaid business model, until I came across some words written by Indian social media researcher Swati Janu. She documented her observations on the infrastructure of insecurity from the tenements of New Delhi.  There’s value in reflecting on how our understanding only… Read More »

Predictability is a business investment in the informal sector

By | April 10, 2017

Street vendors are often assumed to be livelihood actors, eking out a precarious living while darting in and out of traffic at the lights hawking their wares out of a basket or bucket. Not so in the south side of New Delhi where this trader in household linen and fine textiles has staked out his… Read More »

A matter of timing: seasonal opportunities

By | April 9, 2017

These stalls full of water pistols and balloons sprouted overnight a couple of days before the spring festival of Holi (March 13th 2017) – these vendors are neither local nor regulars in the market complex. They’re here to offer seasonal products and might even have been invited by the local shopkeepers to provide attractive temporary… Read More »

India: Dragging the reluctant elephant into a digital, cashless future

By | March 29, 2017

My recent immersion in Delhi a mere four months after demonetization (or, notebandi as it’s locally known) was a bit of a letdown. Oh sure, there were numerous, visible changes in the 2 years since my last trip – mostly very clear indicators of India’s socio-economic development – but none of the sense of chaos… Read More »

As global firms (MNC) pull back from emerging markets, what does this mean for Africa?

By | February 6, 2017

Last week’s issue of The Economist drilled down deeper to cover the retreat of globalization – at least in the most visible form, that of the multinational brands dotting cityscapes around the world. The retreat of the global company, they trumpet, the end of Theodore Levitt’s vision. Credit Suisse takes a concise yet comprehensive look… Read More »

Unforeseen outcomes of India’s demonetization shine light on the value of our design philosophy

By | November 28, 2016

Latest news on India’s demonetization informs us how the rural economy is bearing the brunt of this initiative. The action was intended to target wealthy tax evaders and end India’s “shadow economy”, but it has also exposed the dependency of poor farmers and small businesses on informal credit systems in a country where half the… Read More »