Category Archives: Culture

Day 2, Exploratory Discovery and Sensemaking in rural Ostrobothnia, Finland #taiketukee

By | May 26, 2022

For design before design, I prefer immersion in the field location and alternating thinking and writing with observations and interviews in order to tightly frame the problem space and the social design challenge. My RQ is whether the application of the guiding first principles of the Scandinavian tradition of participatory design research (also known as… Read More »

Effective Toolmaking: Shifting the Mindset Away from that of “Expert”

By | April 7, 2021

The beauty of struggling with words and concepts in order to best articulate them in a manner that reflects one’s lived experience in practice is that one remains true to one’s search for songs of magic regardless of the themes of introspection. This realization has freed me from various self imposed constraints on my use… Read More »

Coronavirus side-effect: Transformation of China’s business models, logistics, and service delivery

By | February 29, 2020

Just the way the SARs epidemic kicked off China’s e-commerce revolution back in 2003, the ongoing COVID-19 containment strategies maybe triggering an even larger transformation of the Chinese economic ecosystem. I went looking today for the earliest signals of what might be underway. Rural China is facing the biggest challenge right now as the spring… Read More »

All Hail the Business Model Behind the Global Gig Economy

By | December 11, 2018

The first world’s ardent embrace of the gig economy is already over. Buyer’s remorse is setting in, even though it may have helped global unemployment hit its lowest point in forty years. What will remain, however, is its impact on the usually overlooked Rest of the World, where the ability of an app to drive… Read More »

Pondering India’s Cashless Future

By | November 28, 2018

Chhotu here accepts digital currency payments via the mobile platform on a daily basis. His QR code is prominently displayed upfront next to the bottles of sauce, and a sticker displays the icons of all the payment apps acceptable to his Bhim app. The Bhim system, launched by the Government of India, is a godsend… Read More »

Competitive Advantage & Customer Relationships: Lessons from Market Mummies of Ghana

By | August 29, 2018

How would you differentiate yourself in this informal retail market? Ghanaian market research guru Gerry van Dyke took a closer look at the market ‘mummies’ – Mama Biashara, as we call her – and their consumer marketing techniques in the “non-label environment”. His findings form an excellent foundation for understanding marketing and customer relationships in… Read More »

One (last) word: Plastics

By | July 10, 2018

A UN report issued on World Environment day  showed dozens of nations acting to cut plastic, including a ban on plastic bags in Kenya, on styrofoam in Sri Lanka and the use of biodegradable bags in China. via There’s a backlash against plastics that is ongoing in many not so noticed parts of the world… Read More »

Ecodesign, Ecolabels and the Environment: How Europe is redesigning our footprint on earth

By | June 4, 2018

What do chopped fresh green beans have in common with high definition flat screen TV’s? And how does this relate to design? In Europe, they’re both considered consumer products whose journey from raw material to shopwindow requires energy to process—emitting greenhouse gases that can have an adverse impact on the environment—and are considered to possess… Read More »