DeepSeek: A textbook case of Christensen’s disruptive innovation

On the 10th of January 2025, a hedge fund released an artificial intelligence (AI) app into the wild. By the 27th, the world responded to DeepSeek, as the AI is known, by crashing the value of AI related stocks, creating losses totaling more than a trillion dollars. Its very existence in the market has called […]

Democratizing diagnostics by design

  I began developing my approach for diagnostic study of unstructured problem spaces in complex adaptive human systems in earnest more than a decade ago. The roots of my interest in this work, however, go back more than 35 years to my final year of engineering back in Bangalore (Bengaluru). It strikes me, on reflection, […]

Situating one’s rant within business model typology for rural and low income markets

After yesterday’s post on stripping out social considerations to allow for a pragmatic economic assessment of viability prior to investing in infrastructure for service delivery to rural customers, I looked up literature on the general theme. Site selection as a keyword brought a slew of articles focusing on GIS technology, primarily from the lens of […]

Value Webs: Structure and Characteristics of the African Market Economy

When these markets are analyzed, moreover, they turn out to have a structure very unlike those of the West. ~ The End of Corporate Imperialism by CK Prahalad and Kenneth Lieberthal, HBR “Best of 1998″ When Prahalad and Lieberthal wrote this sentence over twenty years ago, they were referring to the huge consumer markets of […]

The Research – Practice Gap for African Startups

There is very little literature on business operations management, and product development methodology  that actually helps African SMEs and startups to navigate their own operating environment with its local characteristics. Analysts struggle with frameworks and processes developed in highly industrialized contexts as a means to evaluate the strategies of businesses and solutions with local or […]

Is Design Prepared to be Responsible?

Last week, I was invited to join a 60 strong group of pan African thinkers in law, human rights, gender, debt and related issues to convene in Nairobi to explore the concept of predatory lending now being delivered direct to your handheld device. As a human centered designer, I was rocked back on my heels […]