Democratizing diagnostics by design
I began developing my approach for diagnostic study of unstructured problem spaces in complex adaptive human systems in earnest more than a decade ago. The roots of my interest in this work, however, go back more than 35 years to my final year of engineering back in Bangalore (Bengaluru). It strikes me, on reflection, […]
Applying the Systems Test to the Regional Informal Economic System
If the informal economic system, as seen in east Africa, is a system, and there are social practices at both the rural end of the interconnections and flows that comprise the functioning of the system, then taking a systems approach to food security would facilitate not only the increase in stocks i.e. the yield of […]
Reflecting on Béné’s review of important concepts for local food systems resilience in context of systemic shocks
Béné’s (May, 2020) review last year of the most important concepts for thinking about resilience of local food systems, in context of the pandemic and other shocks provides frameworks for situating empirical data on the resilience strategies employed by informal economic actors in the last mile of Nairobi’s urban food system specializing in fresh produce […]
Sensemaking in extreme conditions for enhancing resilience: Literature Review
Here, I want to explore themes of resilience and sensemaking together in extreme conditions. For now, I have considered the systemic shock of the global pandemic as an increase in volatility, complexity, and uncertainty of operating conditions, from the perspective of the informal urban food system in Nairobi, Kenya. Therefore I have deliberately excluded literature […]
IMD Case Study – how Mpesa’s adoption transformed Safaricom
There is a case study on Safaricom that supports my viewpoint – that first one must consider the operating environment pragmatically prior to design and delivery of services for low income markets for a successful outcome that then drives the transformation of both the customer base and the corporation, giving rise to new ecosystems and […]
Mobile telephony and low income customers: Market conditions drove product development and pricing
Many who were around and as obsessed by the entry of mobile telephony in the global South during the early years of this century will recall this eyecatching graphic used to illustrate the announcement by Cameroonian researchers Victor and Irene Mbarika that can now be pointed to as the moment Africa’s mobile revolution was born: […]
Situating one’s rant within business model typology for rural and low income markets
After yesterday’s post on stripping out social considerations to allow for a pragmatic economic assessment of viability prior to investing in infrastructure for service delivery to rural customers, I looked up literature on the general theme. Site selection as a keyword brought a slew of articles focusing on GIS technology, primarily from the lens of […]
Is a business inclusive if its doing business in rural Africa? Why modeling economic capacity matters
Whether a business thinks of itself as inclusive or not, it must consider the sustainability of revenue streams and their expected duration, prior to committing themselves to infrastructural investments in rural locations of the global South. Those that position themselves as inclusive businesses – regardless of size, must consider the value being created for their […]
Looking back at 2020 from Mama Mboga’s eyes: The Pandemic as Natural Disaster
I am moved today by my work to look back at this agonizingly long year of separations and losses and delays for peoples around the world. Uncertainty and complexity have both increased, and economic volatility has become the order of the day, regardless of the development status of the region or location. More people in […]
Closing the Circle: Can integration of the flows in the post consumption ecosystem of Global North & South aid resilient recovery for all?
It was in July 2009 that I first attempted to visualize the significantly large subsector of informal recycling that fed the informal industrial ecosystem with re-processed ‘raw’ materials for their manufacturing output. The first draft was based on what I’d seen and documented in The Philippines, and in India, during the fieldwork for the ‘prepaid […]
