Tag Archives: value creation

The African Informal Sector: GDP Contribution vs Scale of Human Impact

The informal economy in sub Saharan Africa (SSA) tends to be measured as a share of GDP, counting its contribution to the national economy. By this metric, Nigeria has the most economically empowered informal sector, contributing over 60% to the GDP. On the other extreme, South Africa, has one of the smallest contributions to the […]

Posted in Africa, Base of the Pyramid, Biashara Economics, Economy, Emerging Markets, Informal & Flexible, Perspective, Prepaid Economy & Informal Sector, Strategy, Sub Saharan Africa, UCSD | Also tagged , , | Leave a comment

Strategy and Operational Excellence: Trade-Offs Made in Design and Thinking

“Managers must clearly distinguish operational effectiveness from strategy. Both are essential, but the two agendas are different. The operational agenda involves continual improvement everywhere there are no trade-offs. Failure to do this creates vulnerability even for companies with a good strategy. The operational agenda is the proper place for constant change, flexibility, and relentless efforts […]

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The Value Creator’s Dilemma: Opportunity and Growth in a Dog eat Dog World

There are two mindsets – the ‘competitive’ mindset where the market is believed to be finite in scope and scale, that assumes that resources are scarce, an approach to strategy based on solely on the competitive aspects of fundamental frameworks like Porter’s Five Forces. Or as I see it, a zero sum game. That is, […]

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M-PESA and the service innovation framework (review)

A former student of mine just mailed me this article “Extracting Key Lessons in Service Innovation” (pdf) by S.Wooder and S. Baker, recently published in the Journal of Product Innovation Management, January 2012 edition. Here is the abstract of the article: This paper describes how Sagentia—working with Vodafone, Safaricom, and other organizations—played a significant role […]

Posted in Africa, African Consumer Market, Airtime, Alternative currency, Assumption filter, Banking, Base of the Pyramid, Cashless transactions, Consumer Behaviour, Design, Ecosystem, Flexibility, Frameworks, Informal & Flexible, Innovation Planning, Kenya, Literature review, Marketing, Mobile platform, Perspective, Prepaid Economy & Informal Sector, Strategy, Systems, Technology, Value | Also tagged , , | Leave a comment