Posts Tagged ‘technology’

A Very Nigerian Opinion on E-Commerce and Online Fashion Startups

Folake Shoga shares her opinion on the recent spate of tech startups and apps mean to serve Nigeria’s fashion and fabric industry.

Two recent articles in Techpoint, the Nigerian online technology magazine, feature initiatives dealing with aspects of the clothing business. One is a startup letting studio space and equipment to makers, 360 Creative Hub; and one is an internet based fabric selling business, Fabricsphere. Reading up on the feasibility of these two initiatives has been an interesting experience, very much encouraged by the richness of Techpoint’s coverage of Nigeria’s tech and business ecosystem.

Having said that, as just a humble, occasional and above all provincial Nigerian, I’ll start by paraphrasing L P Hartley: “Lagos is another country; they do things differently there.” Sometimes, reading official accounts, reports etc of events in Nigeria really jarrs with one’s lived experience of the country (even though being as the standard of written professional journalism is generally excellent, this hardly every happens when reading the actual quality newspapers, Punch and The Guardian and their ilk.) In the aforementioned Techpoint articles some of the prices quoted for goods and services seem steep to me, which surely militates against takeup, but I am, as I said, provincial, and moreover brought up by Ijebu people. No doubt everything costs more in Lagos.

Startup culture is a thing in itself; current, progressive, innovative, aiming to breach new ground or disrupt! received conventions – although strictly speaking away from the comfortable global North there may already be more disruption going on than we are entirely comfortable with. But the term itself, startup, comes surrounded by an effervescence of aspiration, floating on an expectation of the power of a tech-determined state change in human affairs. “First we’ll click here, then we’ll be in tomorrow today already! Yay!!”

As recently as 12 years ago it was impossible to prejudge which casual, frivolous digital activity would end up as an engine of massive social change. Nobody could possibly have foretold, for instance, how a site for rating the comparative attractiveness of your female fellow students could have morphed into a giant data-gatherer, news disseminator and influencer of global public opinion. Or how a site for online shopping could evolve to be at the forefront of research into the logistics of drone technology and other automated delivery systems. So there is a hope and a hype around web-based startup culture, an eye for the next big thing, the next new system that will prove that from small beginnings come big changes. Nigeria, as a vast untapped market, has the potential to be a hive of new technology activity, and Techpoint in it’s many articles provides an interesting and thorough overview of the local scene, though concentrating almost entirely on Lagos.

Read On…

Improvising when work gets in the way of a laptop breaking down

Aalto Design Factory, one Monday in January 2014

Just over a fortnight ago, I nudged my coffee cup over a corner of the full size design award winning keyboard embedded in my rather obsolete but much beloved Lenovo.

Today was a very important deadline that my team and I had to meet. And my work involved writing over 5000 original words in response to a wicked problem, one of those that would wring your heartstrings if you knew.

Simultaneously, I had an entire market entry strategy to complete and submit for a client project that had been ongoing since earlier in the spring. My intent had been to get that done and dusted before the 1st of June leaving me the balance of time available to focus on the complex analysis and synthesis of a narrative by today’s deadline.

A few drops of coffee was all it took to disrupt my intended plan of action.

I’m sharing this anecdote here, now, because I learnt something about myself that I’d not have noticed had this not happened.

Improvisation is the key to success in challenging situations where the infrastructure we take for granted, or the tools we come to rely on, refuse to perform the way we expect or they should.

Slow down during a crisis, and you will have that unique center of calm grounding you instead. It may seem counter-intuitive at first glance, but if you step back and consider the whole, this singular moment in time – infinity – can allow you an unprecedented opportunity to envision the whole, recognize the landmarks, and the obstacles, and then, plan your navigation all the way through to your goal. That is, instead of diving in deep into the urgency, take a step back off the edge of the cliff instead.

Then, and only then, when you have your roadmap in mind, take that critical first step forward to begin.

We submitted over 10 megabytes of materials last night, well in advance of our deadline. And, after a day or so of letting my poor old tired eyes rest from switching back and forth between two screens and flipping the trifocals on and off, I’ll sit back down to complete the interrupted strategy for my patiently waiting client.

New Delhi Notes 2015

I was in New Delhi for just over a week at the beginning of June, visiting after a period of 3 years, and so many things caught my attention that I thought I’d do a round up of my observations, just like I did 10 years ago.

smallebank
Systems implemented and working. The impact may not be visible to a first time visitor or someone living through it. Immigration at the airport didn’t need me to fill in a disembarkation card anymore. As a citizen with a machine readable passport, I was ‘in the system’ already. The bank was virtually empty. I’d never seen it so desolate until I noticed this e-Lounge next door. My request for a debit card was handled instantly and the card handed over. Yes, I can use it for internet payments too. Ooh, I’m now part of the Great Indian E-commerce boom.

smallbankSo, Sanjay tells me all about ‘those purchases you make and then they send it to your house and you can use Paytm’ – e-commerce, without ever once using the world Internet, e-commerce or speaking in English. His own commitments (the last baby turned out to be twin girls) keep him from splurging on a smartphone but he keeps a SIM with his Whatsapp and Facebook accounts to use on his friend’s phones. Sanjay is my go to “aam aadmi” or representative of the emerging Indian middle class, in the classical sense. He’s a blue collar worker in maintenance, with a motorcycle, consumer electronics and a daughter in private English medium schooling. He only has vocational training and high school equivalency certificates.

IMG_2219This startup received 9 million dollars in funding and splashed out with billboards in key neighbourhoods. Brother in law who’s head of McCann Erickson in India tells me its the classifieds they use. And yes, this ad shows one of the unique issues of going online in India.

smallcoco

Gentrification is everywhere. Even in the jhuggi-jhopdis. People’s clothes are brightly coloured and modern and cheap. I bought two excellent t-shirts for Rs 150 each ~ 2 euros and some odd cents, at least 40% cheaper than similar street vendor prices in ye olde shopping mecca of Singapore. I mean, branded coconut water kiosks, really?

smallmobilityThe Metro is bringing mobility on a scale that’s changing the landscape of the city. Another 3 years and where will we be?  What struck me was even with the worst heat wave in years, the power went off only once, that too for a couple of hours, something that had never happened before. Summer is always the time for load-shedding due to the higher consumption of air conditioning and other electricals.

smtaxiAnd if you have money, its app-driven public transportation for you. Ola is what everyone talks about. Apps are becoming commonplace. 10 years ago, when I was first told to keep an eye on the mobile phone and way it would change things, in everyday life, was this the future we’d envisioned for ourselves?

IMG_2200But for all that technology and infrastructure and systems, cash is still king with many shopkeepers laughing off mention of mobile payments and gizmos to stick to what they know. Paper and coins.

IMG_2207

The informal sector is still the provider of income and employment for the majority and the mindset of scarcity means the culture of repair, re-use, re-purpose and resell hasn’t gone anywhere. Even if its been glitzed up with spit and polish.

IMG_2210

Its never going to be “normal” or “conventional” but its definitely signs of social and economic development. India has come of age.

 

 

Postcard from Kajiado: Cheap chinese phones and the internet

Downtown Kajiado, Kenya, 21 Oct 2011

It wasn’t the first time we’d heard this from a cyber cafe operator, but apparently the biggest challenge to mobile phone users wishing to get online by using their spanking new phones was whether they were a cheap Chinese phone or a fake.  Up and down Kenya, or right in the heart of Masai country which is where we were today in the hot sunshine, if a customer bought a cheap phone and wanted to get online they ended up coming to the nearest cyber cafe for help setting it up. The problems are legion – from the fact that only genuine brands like a Nokia or Samsung are easily and directly set up with the mobile operator’s internet connectivity by receiving an SMS to the fact that the OS was rarely well configured or programmed.  One lady we’d met earlier this week  confessed shamefacedly to using a fake Nokia for browsing – she worked for a Safaricom dealer – apparently she was saving every penny towards buying a laptop for Christmas.

It makes me think that as social networking drives many more online to connect and communicate with their extended networks, global brands have less to worry about than they imagine they do.