Tag Archives: people centered

Reflections on design thinking for government: empowering policy makers and stakeholders

Yesterday I came across a post on The World Bank’s blog, “Design Thinking for Government Services: What happens when the past limits our vision of the future?” Given that I’m in the process of writing a report on the role that human centered design can play in government, that too for a developed nation, I’d […]

Posted in Analysis, Assumption filter, Design, Frameworks, Innovation Planning, Perspective, Platforms, Process, Projects and Reports, Strategy, Systems, UCSD, User research | Also tagged , , , , , , | 3 Responses

Sampling uncertainty

This drawing was made by Jeroen Meijer of JAM visual design, Amsterdam, earlier this week during the workshop we held on Monday, November 26th, 2012. Its a visualization of the chart I use to show how participants were sampled for the prepaid economy project. The axes represent the individual’s ability to accurately predict either timing […]

Posted in African Consumer Market, Analysis, Assumption filter, Base of the Pyramid, Consumer Behaviour, Frameworks, Informal & Flexible, Innovation Planning, Marketing, Perspective, Prepaid Economy & Informal Sector, Strategy, UCSD, User research | Also tagged , , , , | Leave a comment

Takeaways from experiencing the human centered design process

Design adds greater value in the long term by being applied to the HOW of business (practices and process), whereas being applied to the WHAT of business (products) ends up having limited value as those products become commoditized. ~ paraphrasing Clement Mok, March 1st 2005 For an audience who will neither practise the design profession […]

Posted in Analysis, Assumption filter, Design, Frameworks, Innovation Planning, Perspective, Process, User research, Value | Also tagged , | 1 Response

Mapping the path to prototyping an adaptable user centered design process

We’ve all seen the classic User Centered Design (UCD) process diagrams, mostly linear, that attempt to communicate the steps yet unable to capture the iterative nature of the activity simply due to the limitations on how many circular arrows one can add without losing clarity. When I first began exploring the process deeply for application […]

Posted in Assumption filter, Design, Flexibility, Innovation Planning, Perspective, Process, Research, Systems, UCSD, User research | Also tagged , , , , , | 1 Response

Exploring the concept of user inspired policy planning

Getting up close and personal with Farmer Pedro at the Minbuza Since late September I’ve been collaborating with Bart Doorneweert on an exploratory project for the Dutch government, taking a closer look at the design process for policy and planning related to private sector development of sustainable agriculture value chains. We’ve been thinking a lot […]

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