Tag Archives: mobile money agents

Mobiles at the Border Post: Anti-Atlas of Borders Exhibition Slides (Jan 2016)

In January 2016, our submission for the Anti-Atlas of Borders Art Exhibition in Brussels was accepted for a commission of 500e. We were thrilled and surprised since we’d never imagined our work on mobile platforms, technology, and the borderland biashara could be considered from the arts and culture point of view. Here is our story […]

Posted in Africa, African Consumer Market, Afrique francophone, Airtime, Biashara Economics, Business Models, Consommateurs, Consumer Behaviour, Design, Informal & Flexible, Kenya, Marchés africains, Migrant worker, Mobile platform, Photography, Platforms, Prepaid Economy & Informal Sector, Research, Systems, Technologie, Technology, Uganda | Also tagged , , , , , , , , | Leave a comment

Mpesa takes on Banks with Mobile wallet linked Prepaid Card

On June 10th, Kenya’s leading mobile payments platform, Mpesa, announced it was piloting a Lipa na Mpesa prepaid card linked to mobile wallets. The card is an interesting product in a Kenya’s payment market turf wars. Banks versus a dominant Telcos, Safaricom. According to Techweez, “The card, mirrors a user’s M-Pesa account, meaning whatever amounts […]

Posted in Banking, Kenya, Mobile platform, Sub Saharan Africa, Technology | Also tagged , , , | Leave a comment

The importance of the agent/customer relationship for successful financial inclusion

The role of agent networks in East Africa’s mobile money and mobile banking roll-outs is widely documented; as an intermediary, a kiosk exchange point – accepting deposits for e-money/ withdrawals for cash and usajili (registration). “. . .as the first point of contact, human agents help bridge the gap between a high-tech service and low-literacy […]

Posted in Assumption filter, Base of the Pyramid, Cashless transactions, Ecosystem, Informal & Flexible, Kenya, Mama Biashara, Mobile platform, Perspective, Prepaid Economy & Informal Sector, rural, Savings, Sub Saharan Africa, Technology, urban | Also tagged , , , , , , , | Leave a comment