Tag Archives: innovation

Situating sensemaking in the process of innovation

“the bottom-line goal of Sense-Making from its inception has been to find out what users – audiences, customers, patrons, employees – ‘really’ think, feel, want, dream” (Dervin, 1998) Morente & Ferràs (2018) paper, based on the practical and theoretical contributions of Brenda Dervin’s Sense-Making Theory (2015), provided me with this quoted reference that set me […]

Posted in Design, Design Methodology, Innovation Planning, Literature review, Perspective, Research, User research, waymarkers, Work in Progress | Also tagged , , , , | 1 Response

Exploratory User Research to Inform and Inspire Innovation Frontiers: Nokia’s legacy

Swedberg (2020) offers a glimpse of the legacy of an exploratory approach to research. The reasons for using such an approach, based on his analysis, are: The empirical situation makes it necessary to use an exploratory approach. Swedberg (2020) gives the example of a study conducted in 1937 by Lazarsfeld & Stouffer on the effects […]

Posted in Design, Design Methodology, Emerging Futures, Emerging Markets, Innovation Planning, Literature review, Mobile platform, Perspective, User research, waymarkers, Work in Progress | Also tagged , , , , , , , | Leave a comment

The power of sensemaking lies in its ability to reframe the challenge and its context

A key characteristic of participatory design is the use of physical artefacts as thinking tools throughout the process. This process is a key characteristic of the various participatory design practices emanating from the Scandinavian research-led tradition (e.g. Greenbaum and Kyng, 1991). As highlighted by Sanders (2006), users in participatory design serve as  “expert[s]of their experiences” […]

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La petite tristesse de le numérique

There do not seem to be the words in English to capture the sense of loss I was experiencing by the time I’d reached the point where I concluded yesterday’s post. I cannot say finished writing it because I was moved by my own recollection of the emotions I’d experienced that I needed to get […]

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Or, why I need three different pairs of spectacles and simply trifocals won’t do

As my writing out of my thinking progresses, I am coming up against the natural barrier of things I do not want to unpack on the blog. On one hand, this is a good thing because it informs me my blog is serving the function it used to serve back in the day. On the […]

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Response to “How to Think about Consumer Innovation in Africa”

Encouragement from my Nigerian tweeps to go ahead and write a rebuttal to a recent article in TechCabal shared on Twitter yesterday has led to this post. Given that my doctoral dissertation is based on my past decade of work in innovation & design planning for the vast majority of the population that comprises the […]

Posted in Innovation Planning, Nigeria, Perspective, Platforms | Also tagged , , , , | 1 Response

Can the structure for innovation planning be used to disrupt itself?

This diagram is from Vijay Kumar’s 101 Design Methods. It is the basis for his structured approach for innovation planning, and the essence of what is taught at the methods driven human centered design program at the Institute of Design, IIT Chicago. Today I want to question some of the fundamental assumptions that underlie it […]

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Open-Source on Hyperspeed: Next generation innovation lessons from Shenzhen

In Shenzhen, 山寨 (shanzhai) has a different meaning than mountain stronghold—yet the term so eloquently expresses a continuity, a history, and a genesis. Shanzhai is a Cantonese term, originally used as a derogatory word for knock-offs — because people from rural mountain villages couldn’t afford real Louis Vuitton or officially produced DVDs of Friends. As a result, […]

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Shopping for Innovation: What you need to know before hiring a design firm

This guide was written for Core77 in late 2006, co-authored with Steve Portigal. I was looking for it today, as I wanted to share the distinction between a Vendor of innovation and design services and a Partner who goes beyond the requested task to discern and perceive the real challenge to be solved. I couldn’t […]

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Implications of Mobile Money Interoperability in Kenya?

Mobile money pioneer Kenya, has finally gone live this month with account to account interoperability between mobile money services. Neighbouring Tanzania pioneered interoperability between the mobile money services offered by local telcos with a soft launch back in 2014. Fears of cannibalization and zero sum scenarios were unfounded, as documented in an early evaluation report […]

Posted in Africa, African Consumer Market, Airtime, Alternative currency, Biashara Economics, Cashless transactions, East African Community, Kenya, Mobile platform, Perspective, Prepaid Economy & Informal Sector, Strategy, Tanzania, Technology | Also tagged , , , | Leave a comment

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