Tag Archives: formal economy

Formalization is no panacea for micro-entrepreneurs, a liminal space is necessary for growth

Yesterday, my bank sent back a client’s payment though I’d presented the invoice and other paperwork. I’m a registered micro-business in the highly formal economy of Finland, and the bank I’ve been with since 2009 has upped their internal regulations after a spate of bad publicity surrounding the Panama papers. I’ve been caught in the […]

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Signs of Interdependency between the Formal and the Informal Economy

There is a lot to be unpacked here – I made a mindmap of the urban African entrepreneur who is the backbone of the visible emergence of a consumer class. I’m drawing from my experience of the Kenyan context. I started this in response to Michael Kimani’s Storify recently on the mythical “middle class” and […]

Posted in Africa, African Consumer Market, Analysis, Assumption filter, Biashara Economics, Consumer Behaviour, East African Community, Economy, Ecosystem, Emerging Markets, Income, Informal & Flexible, Kenya, Marchés africains, Marketing, Perspective, Prepaid Economy & Informal Sector, Retail in Africa, Strategy, Sub Saharan Africa, urban, User research | Also tagged , , , , , | Leave a comment

Economic ecosystems tie the fortunes of informal sector to health of formal business

The story of Ghana’s “pillow city”, Juapong – a small town in the North Tongu District in the Volta region, offers us insight on the inter-relationship between formal industries and the ecosystem of informal businesses that spring up around them. Juapong is said to be losing its identity as the pillow capital of Ghana. A […]

Posted in African Consumer Market, Economy, Ecosystem, Ghana, Indigenous & Traditional, Prepaid Economy & Informal Sector, Sub Saharan Africa, Systems | Also tagged , , , , , | Leave a comment

Customer-Centric Business Model Design for Financial Inclusion

The Challenge Digital financial services (DFS) seek to bridge the chasm between the structures, policies and institutions of the formal economy, and the cash intensive informal and rural economy. Current day approaches tend to take the perspective of the service providers when assessing the market opportunity and the needs of the intended customers. And so […]

Posted in Africa, Airtime, Alternative currency, Assumption filter, Banking, Business Models, Cashless transactions, Consumer Behaviour, Design, Ecosystem, Frameworks, Innovation Planning, Mobile platform, Platforms, Prepaid Economy & Informal Sector, Process, Research, Systems, Technology, User research | Also tagged , , , , , , , , , | Leave a comment