Tag Archives: empathy

Lowering the barriers to effective communication is the key to sustainable development

One of the challenges that we discovered during our multistakeholder workshop in The Hague a few years ago was that people tended to fall back on their expertise when faced with the discomfort of empathizing with farmer’s needs. Particularly so when the farmers in question were from Africa, and not from their own regions. Our […]

Posted in Africa, Assumption filter, Base of the Pyramid, Ecosystem, Indigenous & Traditional, Innovation Planning, Mobile platform, Perspective, Prepaid Economy & Informal Sector, Research, rural, Rural Economy, Strategy, Sub Saharan Africa, Technology, User research, Value | Also tagged , , , , , , | Leave a comment

End of the era of “Business as War” metaphors?

My recent nostalgic meanderings and reflections on the thinking and writing about design that I was doing 6 years ago led me to realize that there might have been a significant shift that has taken place in the language of design and of business. Or at least, in the language of business and strategy. The […]

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