Tag Archives: design thinking

Reflections on design thinking for government: empowering policy makers and stakeholders

Yesterday I came across a post on The World Bank’s blog, “Design Thinking for Government Services: What happens when the past limits our vision of the future?” Given that I’m in the process of writing a report on the role that human centered design can play in government, that too for a developed nation, I’d […]

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User centered design thinking: An approach to problem identification

What is user centered design thinking? Lets break this phrase down, first into two parts of two words each, user centered = being user centered means that your frame of reference for creating a system, a product or business model is always the potential or intended ‘user’. Immersion in the user’s environment, also known as […]

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Mapping the path to prototyping an adaptable user centered design process

We’ve all seen the classic User Centered Design (UCD) process diagrams, mostly linear, that attempt to communicate the steps yet unable to capture the iterative nature of the activity simply due to the limitations on how many circular arrows one can add without losing clarity. When I first began exploring the process deeply for application […]

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Prioritizing whom you put at the center of the strategy and why

The tacit mandate for companies interested in the BoP market is that your product or service must either fill an ‘unmet’ need (of which the poor have many), or provide a way for them to enhance their livelihood or quality of life. Why else would they divert their limited and hard-earned cash for your product […]

Posted in Assumption filter, Base of the Pyramid, Design, Frameworks, Indigenous & Traditional, Informal & Flexible, Innovation Planning, Perspective, Prepaid Economy & Informal Sector, Process, Projects and Reports, Strategy, Systems, UCSD, User research | Also tagged , | Leave a comment

Self centered design vs user centered design: Its good, but in what context?

I started this train of thought last night on Twitter with the title of this post, that arrogance did not make for good human centered designers if they thought they knew better than their end users and were not listening to them. Dirk Knemeyer encouraged me to write it all out in more than 140 […]

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Why is design important?

Design is first and foremost a philosophy, based on a system of values, which seeks to solve problems. What are we creating? Why and for whom? Are we correctly framing the problem to be solved? These are the questions to which the answers are then manifested tangibly in the form of a new product, service […]

Posted in About, Assumption filter, Consumer Behaviour, Culture, Design, Ecosystem, Emerging Markets, Frameworks, Innovation Planning, Perspective, Platforms, Process, Projects and Reports, Strategy, Systems, UCSD, User research, Value | Also tagged , , , , , | 1 Response

User driven innovation planning and strategy in development

It was with feeling of satisfaction that I read Eric Smallberg’s recent post titled “Thankfully, ICT4D is Now About Strategy and Implementations, Not Technovelty” where brings up the lessons from failure and the shift in emphasis of technology based development projects and social enterprises. He says: Richard Heeks wrote about the early history of these […]

Posted in Africa, Base of the Pyramid, Culture, Innovation Planning, Perspective, Prepaid Economy & Informal Sector, Systems, Technology, UCSD, User research | Also tagged , , , , | Leave a comment

Design for the next billion 2012: What’s missing?

An upcoming project’s requirements led to the realization that there is a huge gap in design for the next billion (and more). The subsequent domino effect has left a lack in tools, methods, frameworks and thus, disciplines themselves, from the perspective of addressing the challenge of serving the bottom of the pyramid (BoP) population segment. […]

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Out of touch, out of sync: The future of American Design

Since I’m still in the mood to look back at the progress of the design industry in this past decade, let me bring up another article I’d spotted in FastCo as well. This one is from September 2011, titled “American Firms Now Embrace Design, But They’re Aging Fast. What’s Next?” written by FrogDesign’s Robert Fabricant. […]

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Going nowhere fast: Looking back at a decade of design thinking

“He who doesn’t know where he came from doesn’t know where he is going” ~ African proverb Today, I came across an article in FastCo written by one of Monitor/Doblin’s people, Melissa Quinn, whose bio seems to imply she is responsible for selecting the right mix of professionals from both business and design. Reading What […]

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