Category Archives: Retail in Africa

Book Review: Stuffed and Starved by Raj Patel

By Niti Bhan | Published: July 5, 2019

Although the book I’ll be reviewing today was first published in the year 2007, I only came upon it this year in a used bookstore. Raj Patel’s Stuffed and Starved lays bare the innards of the world’s food distribution systems and the market dominance of the megacorps in the business. The Guardian’s original review captures […]

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The role of the grey market in Africa’s mobile telephony boom years

By Niti Bhan | Published: February 1, 2019

The grey market refers to goods which have been manufactured by or with the consent of the brand owner, but are sold outside of the brand owner’s approved distribution channels – which can be perfectly legal. (1) In Africa’s teeming business districts and electronics mega markets, the concept of grey market products underwent an evolution […]

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Why the Potential of the African Consumer Market Cannot be Considered in Isolation from the Informal Economy

By Niti Bhan | Published: December 17, 2018

Top flight management consulting firms like McKinsey, BCG, Deloitte, PwC et al have been taking a good long look at the emergent African Consumer Market for a number of years now. McKinsey, in fact, has just released a book on the theme, authored by their leading Africa experts. All of them acknowledge the existence of […]

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Africa’s Delivery On Demand Apps are Transforming the Informal Economy

By Niti Bhan | Published: December 10, 2018

When women in rural Rwanda can buy sanitary napkins and contraceptives, on demand, simply by pushing a few buttons on their phones, you know the digital informal economy is here to stay. And, its not just imported apps and social enterprises pushing this digital commercial activity. The “uberization” of the African informal economy is well […]

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The comparative global impact of Alibaba vs. Amazon

By Niti Bhan | Published: July 5, 2018

Alibaba Business School and the United Nations Conference on Trade and Development (UNCTAD) brought 29 young entrepreneurs from 11 countries across Africa to the Alibaba campus in Hangzhou, China for the third eFounders Fellowship cohort. Chinese corporate soft power influence is production driven, not consumption focused. Alibaba, the e-commerce giant with digital payment tentacles, has […]

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How do we make a business case for an innovative concept given the data scarcity for the African mass market?

By Niti Bhan | Published: March 12, 2018

Anzetse Were writes some thoughtful points on the challenges facing private sector innovation in Kenya, and Africa. Two of her points caught my attention, in particular: With regards to the private sector, an interesting point raised is that innovation targeting it must have a business case for adoption otherwise the innovation won’t be absorbed. Innovation […]

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How informal financial services can lower the barriers to formal financial inclusion

By Niti Bhan | Published: March 9, 2018

Around 2 and a half years ago, I was on a short visit to Abidjan, the capital of Cote D’Ivoire as a guest of the African Development Bank. They were holding an innovation weekend for young women and men in the Francophone West African region who were interested in becoming entrepreneurs. David O. Capo Chichi, […]

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Why does the prepaid model work so well and what are the lessons for business model innovation?

By Niti Bhan | Published: March 1, 2018

Increasingly, employment is becoming ad hoc and flexible. The gig economy and the informal sector share a common characteristic of incomes which are irregular and unpredictable, unlike the timely wages characteristic of formal employment. Both budgeting and planning thus become a challenge when there’s no predictable paycheck to rely on. Expenses are managed against cash […]

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Elements of Handpainted Graphic Design and Signage

By Niti Bhan | Published: February 16, 2018

The first time I went to Africa, my research companion, a South African designer, very apologetically mentioned the use of handwritten signage in his country. We were there on behalf of Samsung, and our global design research team included members from Seoul, Singapore, and Pretoria. “Its all rather primitive over here” he said, but I […]

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