Author Archives: Niti Bhan

When digital ecosystem development is far faster than physical ecosystem development

I have the advantage of having seen the evolution of the crop of company sponsored student projects (10 to 12 annually) for at least 7, if not 8 of the annual PDP Galas at the Design Factory (which is only 10 years old) New product development direction is moving towards artefacts and services that integrate […]

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The Research – Practice Gap for a Kenyan Mobile Startup Business

There is very little literature on business operations management, and product development methodology  that actually helps African SMEs and startups to navigate their own operating environment with its local characteristics. Analysts struggle with frameworks and processes developed in highly industrialized contexts as a means to evaluate the strategies of businesses and solutions with local or […]

Posted in Africa, African Consumer Market, Analysis, Biashara Economics, Business, Business Models, Design, Frameworks, Innovation Planning, Mobile platform, Perspective, Strategy, Sub Saharan Africa, Technology, User research | Leave a comment

Is Design Prepared to be Responsible?

Last week, I was invited to join a 60 strong group of pan African thinkers in law, human rights, gender, debt and related issues to convene in Nairobi to explore the concept of predatory lending now being delivered direct to your handheld device. As a human centered designer, I was rocked back on my heels […]

Posted in Africa, African Consumer Market, Airtime, Banking, Base of the Pyramid, Biashara Economics, Business, Business Models, Design, Ecosystem, Innovation Planning, Perspective, Prepaid Economy & Informal Sector, Rural Economy, Strategy, Systems, Technology, User research | Tagged , , , , , , , | Leave a comment

Open-ended Goals Setting can be an Empowering Strategy

I am tempted to leave this blogpost unwritten, illustrated only by this photograph of an analysis & synthesis workshop I did with my master’s thesis worker on the data that will drive her master’s thesis and my first journal article. I have checked the flexibility of my doctoral research plan and understood that the opportunity […]

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Homework and Essays

My world has changed now that I have made myself a fulltime student at Aalto University. On Mondays, I have a full day of class, morning and afternoon. And I have homework with deadlines. This past week I found myself thinking how much I appreciated refreshing my worldview by going back to school. Today, I […]

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Social Media Studies

One of the things I’m doing for myself as I go back to school as a full time student after 30 years exactly is taking the classes that will bring me uptodate as rapidly as possible on the current state of the art in higher education and the post Millenial generation now at University. All […]

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While you were out: 15 years later

The locus of Industrial Design and Manufactured Product Development has shifted halfway across the world to Asia – South Korea, China, India, the ASEAN. Wherever there is manufacturing and industries, there will be the necessary critical mass of skills, experience, and knowledge for industrial design to flourish. In December 2004, I wrote an article for […]

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The Colonized Self

In the mid to late 1960s, my maternal grandfather sought to expand his industrial operations outside India, and began exploring the idea of establishing a manufacturing footprint in the newly Independent nations of South East Asia. By 1970, once the troubles of May 1969 had settled down, a joint venture was founded in what was […]

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The legacy of Uber’s business model and app will outlive the company in Africa

As news of Uber’s possible decline and fall filters in, it behooves me to take a moment to ponder the implications for sub Saharan Africa’s digital economic ecosystem, particularly the decentralized hybrid one emerging among the erstwhile informal sectors of the economy, such as motorcycle taxis and other on demand services. While Uber itself has […]

Posted in Africa, African Consumer Market, Analysis, Biashara Economics, Business Models, Cashless transactions, Commerce en ligne (e-commerce), Consumer Behaviour, Design, Economy, Ecosystem, Frameworks, Innovation Planning, Marchés africains, Marketing, Mobile platform, Perspective, Platforms, Prepaid Economy & Informal Sector, Research, Strategy, Sub Saharan Africa, Systems, Technology | Tagged , , , , , , , | Leave a comment

Decolonizing Africa’s Informal Economy

I’ve been reviewing the seminal literature on decolonization as it relates to my professional practice, all in various books from the library – Dr Elizabeth (Dori) Tunstall’s Decolonizing Design Innovation; Professor Linda Tuhiwai Smith’s Decolonizing Methodology; Kagendo Mutua and BB Swadener’s Decolonizing Research in Cross-Cultural Contexts; specific articles such as Dr. Pranee Liamputtong’s Cross-Cultural Research […]

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