Postal networks are critical elements of the e-commerce chain, a UN report said, including home postal delivery as an indicator in a new global index to measure countries’ readiness to carry out business-to-consumer (B2C) e-commerce. ~ source
By these metrics, countries on the African continent such as Nigeria rank 101st on the global index, far below South Africa at 67th place, and Cote d’Ivoire isn’t even on the readiness list. Why should this matter?
Jumia, one of the rising giants of pan African e-commerce, just opened 6 new hubs across the Cote d’Ivoire, and happens to be headquartered in Nigeria. On the other hand, South Africa has been struggling to get its e-commerce industry off the ground to meet its full potential.
While the reports such as these may indeed be organized collections of tastefully analyzed data and well presented charts and graphs, are they able to offer any meaningful insight? This report presents The UNCTAD B2C E-commerce Index as a means for countries to assess their readiness for e-commerce and identify the areas that need further development and investment.
Yet, on the ground, the “least ready” countries seem to be leaping forward, building brands and developing ecosystems for the emergence of supporting services, employment opportunities and even, niche platforms. How does all the hard work that may have gone into the creation of such reports help them?
Metrics – the attributes by which to rank or measure – may not always be universally appropriate, nor will they always represent the real world operating environment. As African economies emerge onto the global platform – both real and virtual – they may require new ways to measure opportunity and success.
Metrics that can realistically reflect their unconventional characteristics of cutting edge communications commingled with undeveloped infrastructure. Else the growth opportunities such as those in Cote d’Ivoire, which isn’t even listed in the UNCTAD B2C E-commerce Index may pass under the nose of international players.